Where is my order?

Will depend on site

How quickly will I get my order?

For Metro Manila: 3-5 working days 

For Provincial (Luzon only) orders: 7-10 working days

Can I change my delivery address?

You can change your delivery address before checkout. If you want to change your address after checkout you may Contact us.

What is your delivery coverage?

As of the moment, we only cover Luzon. We are working on nationwide delivery.

Do you have your own transportation for order delivery?

We have our own fleet of trucks to handle the delivery. Kindly wait 3-5 working days for Metro Manila orders and 7-10 working days for provincial orders (Luzon only).

Do you have a price list of your products?

Yes! For our product price list, click here. For customized sizes and quotation requests you may send your inquiry here or contact our customer service representative at (046) 423-8623 / (046) 686-2857 / cs@betafoam.ph / cs2@betafoam.ph

How do I request samples of your product range?

You may fill this form here to request for product samples.

I’m looking for a specific product, not one of your standard sizes, shapes, or colors. Can you make it for me?

Yes we customize orders! Please fill up this form here or contact our customer service representative here.

Do you offer insulation installation services?

We don't offer installation services but we can recommend you to our partner contractor to have it installed for you! Contact us here for more details.

How do I submit a quote request?

For customized sizes and items, please fill up this form or contact our customer service representative to get a quote.

What are your payment methods?

We accept visa/mastercard, paypal, debit cards, credit cards.

What’s the best way to place my orders?

You may place your orders through our website. For custom sizes, you may directly contact our customer service representative.

Can I walk in and buy an item?

We recommend calling ahead to ensure that there are stocks available for the item you are looking for. Please contact us at our Cavite Line: (046) 423-8623 / (046) 686-2857 so we can prepare your items ahead of time.

How do I place a bulk/large quantity order?

Please contact us for more information about this.

Do you require minimum/maximum sizes/quantities for orders?

Please contact us for more information about this.

Can you help estimate the quantity/size/volume of order/items I need for my construction site?

Yes! Please answer this form so we can assist you better.

 I have a quality concern for my product, how do I resolve this?

We are sorry to hear that! For any quality concerns, you may email us at cs@betafoam.ph / cs2@betafoam.ph with your name, order number, and concern.

What is your return/refund policy?

We have a 7 day return and exchange policy from its date of delivery. We will only accept a return/exchange if the item is in new and original condition.